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A
Few Words From Our Clients
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| “ERM corporately has done
everything that they initially represented. Their expertise in roadside product
development, network servicing, and customer follow-up have proved to be an
unparalleled commitment to service excellence.” |
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Cliff Eller |
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Vice President |
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EFG Companies |
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| “I find the honesty and
judgment of ERM’s management staff to be excellent. This leaves me with great
confidence that the “right” things are regularly being done on my
company’s behalf. It is with good reason that I consistently recommend ERM to
other business associates for any Roadside needs.” |
| Robert L.
Ratchford, Jr |
| President, Dealers Alliance
Corporation |
| Former Insurance Commissioner
for the State of Ohio |
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| “Gulf
States Toyota, Toyota Dealers, and our demanding Toyota customers are
enamored with the professionalism, concern, and care that ERM provides. My
experience with ERM is that they will always over deliver on
any commitment.”
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| Jeff
Searcy |
| Senior
Manager-Marketing Support |
| Gulf
States Toyota, Inc. |
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| “ERM has repeatedly proved
that roadside assistance is their primary focus with a corporately pro-active
attitude. With their direction, we have witnessed the importance of treating the
Customer as though they were always right and the urgency of effective customer
data processing.” |
| Loretta Eldridge |
| Director of Administration |
| Premier Dealer Services |
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| “ERM regularly demonstrates
accuracy and high performance standards with its cooperative and informed
approach to our particular client needs, in a timely and professional manner.
Their response to any program issued is always pro-active and generally provides
alternative methods or ideas to best satisfy our customer base.” |
| Marti Sanderson, |
| Director F & I Product
Development, |
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Universal
Underwriters Group |
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